This privacy policy ("Policy") describes how Knoll West Bar & Grill ("we", "us" or "our") collects, protects and uses the personally identifiable information (Personal Information") you ("User", "you" or "your") may provide on our website https://knollwestbarandgrill.knollcatering.com and/or through our website services provider Restaurant Passion, Inc ("website services provider") websites restaurantpassion.com, banquets.restaurantpassion.com and wedding passion.com, and all sub-domains of these websites ("websites"), our Personal Information accessible by us on com.restaurantpassion.admintools.ios, com.restaurantpassion.admintools.android mobile device applications ("apps") and/or other websites and apps hyperlinked to these websites and apps, severally and collectively (severally and collectively, "Website" or "Services"). It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage. This Policy applies to this website's users.

We and our website services provider receive and may store all information you knowingly provide to us when you create an account, publish content, make a purchase and fill out online forms on the websites. When required this information may include your email address, name, phone number, address, or other Personal Information. You can choose not to provide us with certain information, but then you may not be able to take advantage of some of the Website's features. Users who are uncertain about what information is mandatory are welcome to contact us utilizing the Contact Us form on this website.

When you visit the website our website services providers servers automatically record information that your browser sends. This data may include information such as your device's IP address, MAC address, browser type and version, operating system type and version, language preferences or the webpage you were visiting before you came to our website, pages of our website that you visit, the time spent on those pages, information you search for on our website, access times and dates, and other information.

You are able to contact us to view, add to, update and delete certain Personal Information about you. The information you can view, update, and delete may change as the website or services change. When you update information, however, we may maintain a copy of the unrevised information in our records. Some information may remain in our private records after your deletion of such information from your account. We and/or our website services provider, will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once a retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiration of the retention period.

Any of the information we collect from you may be used to personalize your experience; improve our website; improve customer service and respond to queries and emails of our customers; process transactions; send newsletters; send notification emails such as password reminders, updates, etc; run and operate our Website and Services. Non-Personal Information collected is used only to identify potential cases of abuse and establish statistical information regarding Website usage. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

We may process Personal Information related to you if one of the following applies: (i) You have given your consent for one or more specific purposes. Note that under some legislations we may be allowed to process information until you object to such processing (by opting out), without having to rely on consent or any other of the following legal bases below. This, however, does not apply, whenever the processing of Personal Information is subject to European data protection law; (ii) Provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; (ii) Processing is necessary for compliance with a legal obligation to which you are subject; (iv) Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party. In any case, we agree to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

You have the ability to communicate and transmit information to third parties and others selected by you. This includes but is not limited to utilizing website forms, email and/or text messaging. We are not responsible for how the information is used by these third parties. Be advised that third parties that are not not bound by this privacy policy. You assume all risk associated with all communications and information transmission to third party and others selected by you. We and our may maintain copies of all transmissions made utilizing forms on this website.

Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. You are entitled to learn about the legal basis of information transfers to a country outside the United States, European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by us to safeguard your information. If any such transfer takes place, you can find out more by checking the relevant sections of this document or inquire with us using the information provided in the contact section.

You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following: (i) you have the right to withdraw consent where you have previously given your consent to the processing of your information; (ii) you have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent; (iii) you have the right to learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the information undergoing processing; (iv) you have the right to verify the accuracy of your information and ask for it to be updated or corrected; (v) you have the right, under certain circumstances, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it; (vi) you have the right, under certain circumstances, to obtain the erasure of your Personal Information from us; (vii) you have the right to receive your information in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract which you are part of or on pre-contractual obligations thereof.

Where Personal Information is processed for the public interest, in the exercise of an official authority vested in us or for the purposes of the legitimate interests pursued by us, you may object to such processing by providing a ground related to your particular situation to justify the objection. You must know that, however, should your Personal Information be processed for direct marketing purposes, you can object to that processing at any time without providing any justification. To learn, whether we are processing Personal Information for direct marketing purposes, you may refer to the relevant sections of this document.

Any requests to exercise User rights can be directed to our website services provider Restaurant Passion, Inc. through their customer support contact form located at www.restaurantpassion.com/contact-us. These requests can be exercised free of charge and will be addressed by the Restaurant Passion, Inc. as early as possible and always within one month.

In case of services requiring payment (if used on our website), where we request credit card or other payment account information, which will be used solely for processing payments. Your financial purchase transaction data is stored directly with our payment gateway provider adhering to the latest security standards as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. Sensitive and private data exchange happens over a SSL secured communication channel and is encrypted and protected with digital signatures, and our Website is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users. Associated purchase and delivery information shall also be retained by our website service provider.

We may contract with other companies to provide certain products and services. These service providers are not authorized to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. We may share Personal Information for these purposes only with third-parties whose privacy policies are consistent with ours or who agree to abide by our policies with respect to Personal Information Our service providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose Personal Information for their own marketing or other purposes.

We do not knowingly collect any Personal Information from children under the age of 13. If you are under the age of 13, please do not submit any Personal Information through our Website or Service. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through our Website or Service without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to us through our Website or Service, please contact us. You must also be at least 16 years of age to consent to the processing of your personal data. If you are under 16 years of age, please do not submit any personal information through our websites. (in some countries including the USA we may allow your parent or guardian to do so on your behalf).

The Website uses "cookies" and/or to help personalize and/or enhance your online experience. A cookie is a text file that is placed on your hard disk and/or our servers by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. We may use cookies to collect, store, and track information for statistical purposes to operate our Website and Services. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the features of the Website and Services. To learn more about cookies and how to manage them, visit www.internetcookies.org

In addition to using cookies and related technologies as described above, we also permit our website services provider us to help to collect and use other data about user activities on the Website. We have no control over what functions our website services provider's cookies will perform or how they will use information collected, however; it is policy to limit the collection and use of personal information for website functionality and to personalize and/or enhance your online experience.

Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. How browsers communicate the Do Not Track signal is not yet uniform. As a result, this website may not interpret or respond to Do Not Track signals communicated by your browser. Even so, as described in more detail throughout this Policy, we limit our use and collection of your personal information.

We may display online advertisements and we may share aggregated and non-identifying information about our customers that we collect through the registration process or through online surveys and promotions with certain advertisers. We do not share personally identifiable information about individual customers with advertisers. In some instances, we may use this aggregated and non-identifying information to deliver tailored advertisements to the intended audience.

We may disclose information about you to our affiliates for the purpose of being able to offer you related or additional products and services. Any information relating to you that we provide to our affiliates will be treated by those affiliates in accordance with the terms of this Privacy Policy.

Our Website contains links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other websites or third-parties. We encourage you to be aware when you leave our Website and to read the privacy statements of each and every website that may collect Personal Information.

YOU MAY BE GIVEN THE OPPORTUNITY THROUGH THIS WEBSITE TO PURCHASE OR OBTAIN MORE INFORMATION REGARDING CERTAIN CONTENT, PRODUCTS OR SERVICES THAT ARE SOLD BY THIRD PARTIES BY CLICKING ON ANY THIRD PARTY LINKS CONTAINED ON THIS WEBSITE. IN ADDITION, YOU ACKNOWLEDGE THAT WE RELY ON THIRD PARTY SERVICE PROVIDERS TO OPERATE THIS WEBSITE THAT MAY HAVE LIMITED ACCESS TO YOUR INFORMATION. BY USING THIS WEBSITE INCLUDING SUBMITTING ANY REQUESTED INFORMATION, YOU AFFIRMATIVELY CONSENT TO HAVE THAT INFORMATION SHARED WITH THESE THIRD PARTIES FOR THE LIMITED PURPOSES STATED HEREIN. ANY INFORMATION USED BY ANY THIRD PARTIES MAY BE SUBJECT TO A DIFFERENT SET OF PRACTICES THAN THOSE DESCRIBED UNDER THIS POLICY AND WE ARE NOT RESPONSIBLE FOR THE PRIVACY PRACTICES OF ANY OF SUCH THIRD PARTIES. YOU SHOULD READ THE PRIVACY POLICY CONTAINED ON THE WEBSITE OF ANY THIRD PARTIES BEFORE YOU PROVIDE ANY INFORMATION TO THAT PARTY. YOU AGREE THAT WE SHALL NOT, UNDER ANY CIRCUMSTANCES, HAVE ANY LIABILITY TO YOU FOR ANY DAMAGES OF ANY KIND WHATSOEVER FOR THE MANNER IN WHICH ANY SUCH THIRD PARTIES USE OR DISCLOSE ANY PERSONAL, BILLING OR OTHER INFORMATION YOU PROVIDE VOLUNTARILY, OR THAT IS COLLECTED BY THOSE WEBSITES, THROUGH YOUR ACCESS OR USE OF THIS WEBSITE.

We may also provide access to services features on our Website that enables you to share information with social media platforms and other services that we may utilize. Your use of these features may result in the collection or sharing of information about you by these third party platforms and websites. This may include collecting your IP address, tracking your use on our Website and other third party websites, including the pages you visit, duration, time, etc., through the use of a cookie or other unique identifier. Your interactions with these plarforms features are governed by the privacy policy of the party that provides the specific feature or application. You should carefully review the privacy policies and settings on those specific social media sites. In addition, these standalone plugins that integrate into our website may also communicate with an external server controlled by the plugin provider as part of their service. We shall, under no circumstances, have any liability to you whatsoever for the information collection and use/disclosure practices of any such third party that has provided or made available any social media feature or application that you use on our Website.

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and our Website cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third-party, despite best efforts.

In the event we become aware that the security of the Website has been compromised or users Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will send you an email.

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. In the event we go through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, your user account, and personal data will likely be among the assets transferred.

We reserve the right to modify this Policy relating to the website or services at any time, effective upon posting of an updated version of this Policy on the Website. When we do we will revise the updated date at the bottom of this page. Continued use of the Website after any such changes shall constitute your consent to such changes.

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.

If you would like to view any information we have collected from your use of this Website, please contact us and request the same by sending an request via our website services provider's contact us form on this website located at: www.restaurantpassion.com/contact-us Please include the words "Personal Information Request." If you make any information requests, we will require that you provide proof of your identity, which may include providing us with a copy of a driver's license, passport, etc. We also reserve the right to require that you sign and provide us with a notarized affidavit verifying your identity before we update or release any information to you.

Click here: www.restaurantpassion.com/contact-us to contact us if you have any questions about this Policy.

(Last updated on January 25, 2023)